Reward Cards

There are so many companies offering reward cards these days, that it is hard not to take advantage of them. I have a few reward cards to a few stores and some I use more often then others. For me it depends on what I get for using the card. I use grocery reward cards the most. One card that I wish they would improve is Bi-Lo's fuel perks program. By making purchases at participating retailers, which add up over multiple visits, you earn cents/gallon discounts that are redeemable at participating fuel locations. The discounts are redeemed by inserting your fuelperks! card in the dispenser at participating fuel sites or by presenting your fuelperks! card to the cashier at the fuel station. This how Bi-lo explains the program.

They also state that you can get up to 20 gallons of gas. But one major flaw is this they say this on their website "I had $.75 in fuelperks! and haven't redeemed any, but my receipt only shows that I have $.10 now. Where did my fuelperks! go?
Your fuelperks! Rewards are good for up to 20 gallons of gas and expire from 91 to 120 days after grocery purchase (specifically the remainder of the month plus three months). For precise expiration dates, refer to your BI-LO receipt or visit bilo.com for more details on accessing your account information online. As a general rule, fuelperks! Rewards expire after the current month that they are earned in plus three months."

But what they fail to mention is not all the time you get up to 3 months to use the bonus. Onetime my husband I had about $.50 in fuel perks and when he went to use it, it was gone and it was not even a week that we had earned that reward. I did not use it and he is the only driver. So they don't give you up to 3 months to use the rewards like they state. This has happened more then once. They really need to get their acts together! Have any of you had problems with your fuel perks? Please post it here!!